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Table 6 Potential negative impacts of digital pain self-reporting tools to facilitate pain management

From: Strategies to optimise the health equity impact of digital pain self-reporting tools: a series of multi-stakeholder focus groups

People who would be at risk

Potential negative impact

Illustrative quote

People with different ethnic background

Exclusion from digital health research

“if some ethnic groups have less access to the technology or the connectivity, then they may be less represented [in research]”

(Researcher; FG with ethnic minorities)

Pain perceived as a weakness

“Depending on cultural background, there is a huge difference in mindset, certain cultures don't like acknowledging pain because they actually deem it as a weakness…and if they do acknowledge it, if they are brought out of their comfort zone…does it make them feel weaker mentally and emotionally as well”

(Inclusion expert; FG with ethnic minorities)

Gender stereotyping

“And it's a gender issue as well of women going, oh, yeah, pain, that's just life, put up with it”

(Female patient participant; FG with ethnic minorities)

Lack of knowledge of pain terminologies

“Because I think culturally, some patients are lost because they don't know the difference between sharp pain and dull pain”

(Male patient participant; FG with ethnic minorities)

People of older age

Fear of losing face-to-face interaction with clinicians

“…what you've not got is, you've not got that interaction, which is not necessarily a downside but I think sometimes you need that interaction with somebody there because a certain pain report might be quite alarming to a clinician, for whatever reason, and the patient may not know why but you would sort of instantly have some follow-up questions”

(Older male participant; FG with older adults)

People living in socio-economically deprived areas

Emphasis on one’s limitations

“Using the app [digital pain self-reports] could make you feel just more isolated because it might highlight your inadequacies, you know, like dyslexia…because I do struggle with that…[which] sort of damage your self-esteem”

(Female patient participant; FG with deprived areas)

People with pain related anxiety

Too much emphasis on pain

“This [pain self-reporting] is making me think about my pain more and I started to wonder if that's possibly a bad thing”

(Female patient participant; FG with deprived areas)

  1. Abbreviations: FG Focus Group